Your Janitorial Cleaning Experts

1st Call Cleaning Services FAQ

Your #1 Commercial & Janitorial Cleaning Service

Welcome to 1st Call Cleaning Services, your Top Rated® Local professional janitorial cleaning company in San Antonio, Texas. As a fully insured and licensed cleaning company, you can count on our expert janitors and professional cleaners providing the best cleaning services for your business facility, apartment complex, or office. If you don’t see the answer to your question on this FAQ, or if you would like to speak with a manager or professional cleaner about a job or estimate, contact us today.

Do I Have To Sign A Contract To Get Service?

No, not now, not ever. 1st Call Cleaning Services is the only major commercial cleaning service in San Antonio who NEVER requires a service agreement that locks you in with us for a predetermined amount of time. Large commercial businesses, such as Federal Express, Archdiocese of San Antonio, and many others, have used 1st Call Cleaning Services for over a decade without ever having to be in a contract. If you are ever unhappy, you can stop service with a single phone call. It’s just that simple.

I’m Not Happy With My Current Janitorial Company Or Cleaning Service. How Do I Switch?

If you currently have a commercial janitorial cleaning service that isn’t doing a good job, don’t hesitate to contact us. Switching cleaning companies is not a hassle when you decide to work with us. When you call us for a cleaning job, we will come right over, give you a free quote, and within 24 hours we will provide a start date as well! If you need any emergency cleaning assistance before the start date, we will arrive immediately to provide trash removal and restroom cleaning courtesy trips AT NO CHARGE TO YOU.

Are You Insured In Case Someone Gets Hurt Or Something Is Broken?

Yes. We carry both General Liability and Workman Compensation, with limits of $1 million per occurrence, $2 million aggregate. We are happy to provide a binder direct from our insurance carrier, ensuring current coverage for your protection.

Furthermore, we are a certified cleaning company through the Institute of Inspection, Cleaning, and Restoration Certification (IICRC) program, which means we hold the highest, most professional cleaning standards by trained janitors and cleaners. We also are Green Seal® certified, which means that we use only the healthiest, safest, and cleanest cleaning materials on carpets, windows, tiles, and other surfaces in your office or business floors and restrooms.

Can You Tell Me More About Your Cleaning Business?

We are a homegrown, local business (Go Spurs!), founded in 2000 by Robert Sparrow, a U.S. Army veteran from San Antonio. We are not a national franchise, so you know that when your business or property partners with 1st Call Cleaning Services, you are supporting local employees and the surrounding business community. Learn more about the leadership team and the perks of choosing to work with us, or contact us today with any other questions.

Your Cleaning & Janitorial Services Sound Great, But What If I Am Still Concerned With Making A Change?

We offer a Free Sample Cleaning to give you a first-hand look at what you can expect. That’s right, we will provide a completely free cleaning of an office 2000 sq. ft. or less, including restrooms and break rooms for larger spaces. Also, if you give us a call, we can offer a 14-day free trial of our commercial janitorial cleaning services for your porter, office, or business facility.

For additional information, take advantage of our free guide by clicking the button below, read our blog for cleaning tips, like the best methods and equipment for cleaning restrooms, or check out our commercial cleaning, professional janitorial, and porter cleaning service pages.

Or call 210-504-3415 for a free quote today!